Knowledge base

Membership Autorenewal (3)

Membership autorenewal resources and information.

ONS Membership (8)

• What is Membership Autorenewal?
• What are the ONS Membership Terms and Conditions?
• How do I sign up for Membership Autorenewal?

View all 8

ONS Wallet™ (4)

• What is my default card and how does it work?
• How do I add a new payment method?
• How do I update my payment method?

View all 4

ONF Donations (2)

• How do I update my donation amount that I added during Membership Autorenewal?
• How do I remove my donation amount that I added during Membership Autorenewal?

My Account (3)

My Account resources and information.

FAQs (1)

• How do I clear my browser cache?

Account Updates (6)

• How do I change the email address on my account?
• How do I manage my email preferences?
• How do I change my name with ONS?

View all 6

Membership (3)

• My membership card is blank. How do I fix it?
• How do I join ONS?
• How do I view and print my membership card?

Membership & Chapters (3)

Membership & chapters resources and information.

ONS Membership (1)

• Why is the membership application spinning and not allowing me to advance?

Chapter Leaders (1)

• Chapter Leaders Community Tutorials

Chapter Membership (12)

• What if I join a chapter, but then decide prior to my paid through date that I no longer wish to be a member of that chapter?
• What if I renewed my membership weeks before this change rolled out and I no longer wish to be in a chapter?
• Can I join a chapter after I already renewed my membership & declined chapter membership? If yes, do I receive a year from when I purchased my chapter membership?

View all 12

Orders & Shipping (3)

Orders & shipping resources and information.

FAQs (12)

• Why is my order charging tax?
• How can I change or cancel my order after it has been submitted?
• What is the ONS store return policy?

View all 12

Journal Subscriptions (5)

• How do I subscribe to an ONS journal?
• I am a member, how do I access my journal subscriptions?
• I'm a non-member and purchased a journal article, where can I find it?

View all 5

Institutional Journal Subscriptions (3)

• How do I subscribe to an ONS journal?
• How do I claim missing journal issues?
• I need to change the administrator for our institutional subscription. How can I do that?

Meetings & Events (2)

ONS meetings and events.

2025 ONS Congress® (8)

• When is the 2025 ONS Congress?
• Where is ONS Congress 2025 being held?
• Will scholarships be available from the Oncology Nursing Foundation?

View all 8

2025 ONS Bridge™ (10)

• What is ONS Bridge?
• When is the 2025 ONS Bridge?
• What is happening on the ONS Bridge bonus day?

View all 10

Nursing Continuing Professional Development (5)

Nursing professional development resources and information.

New ONS Learning Platform (16)

• What are the system requirements for the ONS Learning Platform?
• Can I use my ONS Voucher code or ONS All-Access® code to purchase a course?
• How do I log into my online course?

View all 16

ONS/ONCC Chemotherapy Immunotherapy Certificate™ Course and Renewal (4)

• How do I change my name on a certificate or provider card?
• How do I verify an applicant's provider card status?
• I completed the ONS/ONCC Chemotherapy Immunotherapy Certificate Renewal™ course. How do I renew my ONS provider card?

View all 4

ONS Fundamentals of Chemotherapy Immunotherapy Administration™ and Renewal (3)

• I completed the ONS Fundamentals of Chemotherapy Immunotherapy Administration™ Course. How do I renew my ONS provider card?
• How do I verify an applicant's provider card status?
• My certificate and/or provider card expired. What do I do now?

FAQs (6)

• Why am I being asked to pay for an article in my course?
• What is the ONS Educational Integrity Statement?
• Can I earn free NCPD from ONS?

View all 6

Essentials in Advanced Practice Cancer Care Program (2)

• Will I receive a refund for an individual Essentials course if I purchase the full Essentials of Advanced Practice Cancer Care program?
• Will I receive a discount on the Essentials of Advanced Practice Cancer Care program if I purchase an individual Essentials course?

ONCC Certification (3)

ONCC certification resources and information.

Frequently Asked Questions (1)

• What's the difference between Certification, a Certificate Program, or a Certificate of Completion?

Learning Builder (2)

• What is LearningBuilder?
• Where do my certification renewal points fit? How to know where they go.

Individual Learning Needs Assessment (ILNA) (2)

• What is ILNA?
• Big List of Free CE

Organizations (1)

Purchases and Support

Institutional Purchases (1)

• How do I make an Institutional purchase?