Effective, 8/8/2023, ONS will charge sales tax on online courses, as instructed by state laws. When vouchers are used to purchase a course for an individual, the course will be subject to sales tax, as the individual is deemed to be the customer.
- Sales tax will be calculated based on the rate for the zip code in the individual's ONS account.
- This applies to any sale, which includes any vouchers that are redeemed after 8/8/2023 regardless of when the voucher was purchased.
- Vouchers can be purchased in any amount. If your institution wishes to also cover the cost of the sales tax, a separate voucher can be purchased for that purpose and can be requested by choosing "A bulk voucher for a set amount" in the order line 1 box within the following form: https://institutions.ons.org/hc/en-us/requests/new
If you have general questions, please contact ONS Customer Relations at 866-257-4667, option 2 or help@ons.org. If you would like to speak with a Customer Success Manager regarding your current or future voucher purchase, they can be reached at 412-859-6335 or institutions@ons.org.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article