What if my in-progress course did not save my progress?

Created by Stephanie Perez, Modified on Wed, 17 Sep at 1:51 AM by Stephanie Perez

You were not required to complete your in-progress course, evaluation or post-test, prior to the LMS transition that occurred on September 16, 2025; however, it was highly recommended as course, post-test, and evaluation progress was not saved.


In-progress courses have been reset to the beginning of the course. You may quickly advance through the content to resume where you left off. 


In progress post-tests, that are not completed and submitted, were not saved. Additionally, in progress evaluations, that are not completed and submitted, were unable to be saved.


If you have an active course, you may now log back into your course for completion. 


If you have any further questions, please contact ONS Customer Relations at help@ons.org or at 866-257-4667, option 2. You may also reach us by selecting "Submit a Ticket" at the top of this page. Business hours are Monday through Friday, 8:30 am–5 pm EST.

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