I am not getting emails from my chapter. How do I update my preferences?

Created by Faye Team, Modified on Tue, 17 Oct, 2023 at 1:23 PM by Faye Team

If you are not receiving emails from your chapter, it could mean one of two things:

  1. Your membership has expired.
  2. You have elected not to receive bulk emails.

To update your chapter email preferences:

  1. Log into http://communities.ons.org/.
  2. Click on your Profile in the top right corner.
  3. Click on the “My Account” menu and select “Email Preferences.”
  4. Ensure that the toggle is switched to “Yes” next to “Community Emails”.
  5. To see which communities you are opted into and what your notification settings are for each, click on the “My Account” menu and select “Community Notifications.” 

If you are opted into e-mails and are still not receiving them, please check your spam folder and/or add [email protected] to your list of approved senders.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article