I am not getting emails from my chapter. How do I update my preferences?

Created by Faye Team, Modified on Tue, 17 Oct 2023 at 01:23 PM by Faye Team

If you are not receiving emails from your chapter, it could mean one of two things:

  1. Your membership has expired.
  2. You have elected not to receive bulk emails.

To update your chapter email preferences:

  1. Log into http://communities.ons.org/.
  2. Click on your Profile in the top right corner.
  3. Click on the “My Account” menu and select “Email Preferences.”
  4. Ensure that the toggle is switched to “Yes” next to “Community Emails”.
  5. To see which communities you are opted into and what your notification settings are for each, click on the “My Account” menu and select “Community Notifications.” 

If you are opted into e-mails and are still not receiving them, please check your spam folder and/or add Mail@ConnectedCommunity.org to your list of approved senders.

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