How do I print my certificate or provider card?

Created by Faye Team, Modified on Mon, 04 Dec 2023 at 08:01 PM by Stephanie Perez

Follow these steps to access your certificate and/or provider card. 

  • Log into using your ONS Username and Password (This will take you to your course Dashboard)
  • You will now see My Courses
  • Click on the Recently Completed tab
  • Locate your course and click on Certificate (Your certificate and provider card will together in one PDF file to print or save)

Once you have completed the Evaluation within your course,  you can access your certificates and provider card by visiting

Log in using your ONS Username, which is your preferred email address listed on your account.

Enter your ONS password.

Click <span class="component"><i><b>Sign In</b></i></span>

Click <span class="component"><i><b>Transcript</b></i></span>

Click <span class=""><i><b>highlight</b></i></span>

This will open a new browser window. Click on the download to open your certificate and provider card.

If you require additional assistance, please contact ONS Customer Relations at or at 866-257-4667, option 2. You can also reach us by selecting "Submit a Ticket" within the ONS Help Center. Business hours are Monday through Friday, 8:30 am–5 pm EST.

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