What does it mean if the sound works continuously, but the video freezes?

Created by Faye Team, Modified on Tue, 17 Oct, 2023 at 1:24 PM by Faye Team

This is usually because of network congestion. Network congestion manifests itself in different ways: 

  • The sound works continuously, but the video freezes.
  • The program continually stops and rebuffers.
  • The player automatically stops, requiring you to click play again to resume.

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