2022 ONS Bridge Platform FAQs
- Who do I contact for Technical Support?
- Is my computer system compatible with the ONS Bridge conference platform?
- What are the technical requirements for ONS Bridge?
- Why am I receiving an error message stating that the form is missing information?
- How do I get back to the registration page?
- Why am I not able to add the session to my Outlook or Google Calendar?
- Why am I prompted to register again even if I already registered for the event?
- What features do the Live Streaming Player offer?
- Can I access the event from a different computer than the one I registered from?
- Why am I asked for a password when I try to view the event?
- Why does nothing happen when I click the “Launch Presentation” button?
- What does it mean if I receive a message that the event is not currently available?
- What does it mean if I receive an “HTTP not found” error message?
- What does it mean if the sound works continuously, but the video freezes?
- What do I do if the media player automatically stops, or it continually stops and rebuffers?
- What do I do if I can’t hear anything (or the sound is very faint)?
- What do I do if the computer crashes when I try to access the event?