Orders & Shipping

FAQs

• How can I change or cancel my order after it has been submitted?
• Why is my shipment delayed?
• Why are my shipping costs so expensive?
• What are the shipping and handling charges for ONS products?
• What is the ONS store return policy?
• How can I get a copy of my receipt?

Journal Subscriptions

• How do I access my online journal subscription?
• How do I claim missing journal issues?
• How do I subscribe to an ONS journal?