For certain website issues, you may be directed to clear your browser cache. Sometimes, your temporary internet files or browser cache, cookies, and history can be corrupted causing pages to display incorrectly or cause other issues.
http://www.wikihow.com/Clear-Your-Browser%27s-Cache is a good resource that explains how to clear your cache in various browsers. After clearing temporary files please close out of it and reopen it before trying the site again.
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