How do I cancel my course registration and/or switch to another course?


  • If you wish to cancel your online course registration, you must notify ONS prior to accessing the online course. Please send your request via email to or by selecting "Submit a request" in the ONS Help Center. ONS will provide you a monetary refund equal to the cost of the online course registration minus a 30% cancellation fee.
  • No cancellations will be accepted after the scheduled end date of the course.


Transfers are not permitted for on-demand courses.

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