- If you wish to cancel your online course registration, you must notify ONS within 30 days of registration and prior to accessing the course. Please send your request via email to firstname.lastname@example.org or by selecting "Submit a request" in the ONS Help Center. ONS will provide you a monetary refund equal to the cost of the online course registration minus a 30% cancellation fee.
- When using a voucher, no refunds or exchanges will be issued. The cancellation/refund less 30% does not apply when using a voucher.
Transfers are not permitted for on-demand courses.