I didn't pass my ONS online course. Can I retest?

Each learner will have two attempts to successfully pass the post-test. All attempts must be completed before the course closes. 

If you are unsuccessful in meeting the requirements to earn NCPD within the stated time and test attempts or completion of the evaluation during your access to the course, ONS will not grant additional testing or evaluation opportunities, extensions, transfers, cancellations, or refunds. If you are unsuccessful in earning NCPD and wish to pursue additional attempts, you will need to purchase and register for access to a new course. You will not have immediate access. Please reach out to help@ons.org or click on the Submit a Request link in the upper right hand corner to have access granted.