I am not getting emails from my chapter. How do I update my preferences?

If you are not receiving emails from your chapter, it could mean one of two things:

  1. Your membership has expired.
  2. You have elected not to receive bulk emails.

To update your email preferences, please contact Customer Relations at help@ons.org or at 866-257-4667, option 2. You can also reach us by selecting "Submit a request" within the ONS Help Center. Business hours are Monday through Friday, 8:30 am–5 pm EST.

It can take up to 30 days to accurately reflect your changes, as updates to the roster are done on a monthly basis. You are welcome to contact the chapter directly to have them forward any emails you may have missed.

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